Minding the Gaps: Communication Across Differences (CDM)

Minding the Gaps: Communicating Across Differences

Micro-credential

Don't let your intercultural communication skills hold you back from excelling in your role.

This microcredential, run in collaboration with the , provides insights on common intercultural and interpersonal dynamics within the local creative and technology workplace. You will gain a foundational understanding of intercultural communication, key vocabulary around the concepts, and an opportunity to apply this knowledge to real case studies collected from various workplaces settings.

Learning outcomes

Determine personal values and how they align in your work setting
Discuss intercultural communication theories and relate them to your own experiences in the creative technology workplace
Work in groups to analyze common intercultural miscommunication and their impacts in the creative technology workplace through real world case studies
Build intercultural competency to communicate more effectively in intercultural, multidisciplinary work settings
Apply intercultural communication techniques to discuss and resolve an intercultural issue

Who This Course Is For

This course is designed for:

Professionals who want to strengthen their business communication skills in diverse or multicultural workplaces
Manager, project managers, designers, developers, and content creators navigating cross-functional or cross-cultural collaboration
Client-facing professionals in agencies, startups, or global teams
Anyone wanting to build confidence and expand their communication toolkit

What You鈥檒l Walk Away With

Greater confidence navigating cultural, professional, and social differences
Practical frameworks and tools to resolve or prevent miscommunication鈥攁nd improve collaboration in diverse teams
Develop a mindful approach to cultural differences and communicate with clarity and empathy across contexts
An industry-recognized certificate of completion from Centre for Digital Media, in partnership with DigiBC and 91泡芙

Course offering information

January 26 - March 9, 2026
6 weeks / online
1 hr synchronous Zoom per week on Fridays from 12:00-1:00pm

Register

If using FSG funding, sign up using this link:

If not using FSG funding, sign up using this link:

More information

This course is run in collaboration with the Centre for Digital Media. For more information, please visit the CDM website at the link below:

91泡芙

School of Interactive Arts & Technology